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Everything included·$29/mo founding spot·locked for life·Claim →$29/mo founding spot →

Effective date: April 19, 2026Last updated: April 25, 2026

These SMS Terms govern text messaging through services provided by Develop Digital Media, LLC doing business as Service Anchor (“Service Anchor,” “we,” “us,” or “our”). They apply to messages we send directly, and to messages sent by businesses that use the Service Anchor platform (the “Platform”) to communicate with their own customers.

By providing your mobile phone number to us, or to a business that uses Service Anchor, you agree to these SMS Terms. If you do not agree, do not provide your number.

1. Who sends the messages

Service Anchor is a software platform used by home service businesses, including junk removal, hauling and cleanout, dumpster rental, moving, pressure washing, gutter cleaning, tree service, and HVAC. Two kinds of SMS may reach you through the Platform.

(a) Messages from a business that uses Service Anchor. When you book a service or share your phone number with one of these businesses, the messages you receive are sent by that business through the Platform, from a phone number registered to that business. Each business that uses Service Anchor registers its own A2P 10DLC brand with The Campaign Registry and is responsible for the content of the messages it sends. Service Anchor facilitates registration and message delivery but does not control the content of individual messages.

(b) Messages from Service Anchor directly. If you sign up for Service Anchor as a business owner, request early access, or otherwise interact with us directly, we may send you account-related and product-related SMS from a phone number registered to Service Anchor.

In both cases, SMS is delivered through Twilio, Inc., our SMS subprocessor.

For business users connecting SMS through the Platform, mobile carriers require us to register your business Tax Identifier (EIN, or SSN for sole proprietors without an EIN) with The Campaign Registry. That identifier is forwarded to Twilio for the registration and is not retained by Service Anchor in its full form. We retain only the last four digits and an opaque Twilio reference identifier. See our Privacy Policy at getserviceanchor.com/privacy-policy for the full description.

2. What messages you may receive

When a business uses Service Anchor to communicate with you, you may receive:

If you sign up for Service Anchor as a business owner, you may also receive:

Message frequency varies. A typical service booking generates 1 to 10 messages.

3. Message and data rates

Message and data rates may apply according to your mobile carrier. Service Anchor does not charge you for SMS messages, but your carrier may charge you for sending or receiving texts.

4. How to stop receiving messages

You can opt out of SMS at any time by replying STOP to any message. You will receive one confirmation message acknowledging your opt-out, after which non-transactional SMS to your number from the same sender will stop.

Opt-out requests are honored platform-wide. Once your number replies STOP to a message sent through Service Anchor, future messages to that number from the same sending brand are blocked across all campaigns on that brand, regardless of which business or use case the message belonged to.

For help, reply HELP to any message. You can also contact the business directly, or contact Service Anchor at support@getserviceanchor.com.

5. Supported carriers

SMS through the Platform is supported by all major US carriers, including AT&T, T-Mobile, Verizon, US Cellular, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

6. Privacy

Phone numbers are not sold or shared with third parties for marketing. Phone numbers and message content are processed in accordance with our Privacy Policy at getserviceanchor.com/privacy-policy.

When a business that uses Service Anchor sends you SMS, that business is the controller of your information. Service Anchor processes your phone number and message data on the business’s behalf to deliver the message. To exercise privacy rights related to messages from a business, contact that business directly. For privacy rights relating to Service Anchor’s own processing, email privacy@getserviceanchor.com.

By providing your mobile phone number to a business that uses Service Anchor, or by providing your mobile phone number to Service Anchor directly, you consent to receive SMS messages about the services described above. Consent to receive SMS is not a condition of purchasing any product or service. You may revoke consent at any time by replying STOP.

8. Updates to these Terms

We may update these SMS Terms from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page at least 30 days before they take effect.

9. Contact

Questions about these SMS Terms?

Develop Digital Media, LLC d/b/a Service Anchor
80 Rainey St., Unit 3506
Austin, TX 78701
Email: support@getserviceanchor.com
Privacy requests: privacy@getserviceanchor.com

Have Questions

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Billing & Pricing
What does it cost, and when does billing start?

One flat price per company. The founding ladder: the first 25 businesses pay $29 a month for life, the next 50 pay $49 for life, the next 100 pay $59 locked for 12 months, and list price is $79 (Solo: every feature, up to 5 users).

Billing starts the day you finish onboarding (setup wizard complete and your first job on the board). There is no free period: at these prices, the first month is the trial, and your first 30 days are money-back, no questions asked. Applying costs nothing, and there is no card at the application step.

What is included in the price?

Everything. Every feature we ship, up to 5 users (your price never changes when you hire), your business phone number, the carrier registration paperwork and fees, and your texting and calling: up to 1,500 texts and 500 voice minutes a month. No per-user fees, no add-on tiers, no usage bills.

If you regularly send more than that, we reach out and figure it out together. The price does not change behind your back.

What happens when the 25 founding spots fill?

The rate steps up to the next rung: 50 spots at $49 a month for life, then 100 at $59 locked for 12 months, then the $79 list price. Each wave locks its own rate. The ladder only goes up, and a filled wave never reopens.

What does "for life" actually mean?

"For life" means as long as your subscription stays active without a 30-day payment lapse, and as long as Service Anchor continues to operate the platform. If you cancel for more than 30 days and come back later, you rejoin at whatever rung the ladder is on then.

We cannot promise the company exists forever. We can promise that for as long as Service Anchor exists and you keep your subscription active, your founding rate is locked. The legal language lives in our Terms of Service under the Founding Member Program section.

Do you process payments from my customers? What does it cost?

Yes. Your customers pay you through Stripe, and the money lands in your own connected account. Card processing is 3.5% + $0.30 per transaction. That covers Stripe's processing and our 0.6%, and that 0.6% is part of how the subscription stays under $80. We would rather tell you where the margin is than hide it in add-ons.

Product
Is the software stable enough to run my business?

Absolutely. "Beta" does not mean "broken." It means we are still actively adding features and refining the design based on user feedback. The core functions (scheduling, invoicing, customer management, texting, calling) are fully operational and secure.

Can I control what my technicians see in the app?

Yes. Service Anchor has distinct user roles and permissions. Field technicians see exactly what they need to do the job (schedules, job notes, addresses), and you can restrict them from seeing sensitive business data like total revenue, pricing, or admin settings.

Service Anchor needs my EIN or SSN to set up texting. Where does it go?

Mobile carriers require a business Tax Identifier (EIN, or SSN for sole proprietors) for A2P 10DLC business registration before your texts can be delivered. There is no path around this at the carrier level, but we built the data flow to keep your Tax ID out of our systems.

You enter it once during texting setup. We forward it directly to the carrier registry and do not write it to our databases. Only the last four digits stay on your account so you can recognize which Tax ID is on file. The registration fees are on us. The full description is in our Privacy Policy under "Information you provide directly" and "Data retention."

Do you have a mobile app?

Not yet. A dedicated mobile app is currently in development. In the meantime, the platform is fully mobile-responsive and installable as a web app on iOS or Android home screens. Your technicians can log in via their phone or tablet browser to access schedules, update job statuses, and view customer details without downloading anything.

Beta Program
What if I need a feature that you do not have yet?

We want to build it. The roadmap during beta is driven by you. Submit feature requests directly through the dashboard, and we prioritize updates based on what real operators actually need.

Last call before the 25 spots close

Lock the founding rate before it's gone for good.

The first 25 businesses to finish onboarding keep $29 a month for life, everything included: every feature, your business line, texting and calling. The next wave pays $49, the one after $59, and list is $79. The ladder only goes up.

Claim my founding spotBook a 20-minute call
Everything included. 90-second setup. 30-day money-back.