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Chat With Our TeamOne flat price per company. The founding ladder: the first 25 businesses pay $29 a month for life, the next 50 pay $49 for life, the next 100 pay $59 locked for 12 months, and list price is $79 (Solo: every feature, up to 5 users).
Billing starts the day you finish onboarding (setup wizard complete and your first job on the board). There is no free period: at these prices, the first month is the trial, and your first 30 days are money-back, no questions asked. Applying costs nothing, and there is no card at the application step.
Everything. Every feature we ship, up to 5 users (your price never changes when you hire), your business phone number, the carrier registration paperwork and fees, and your texting and calling: up to 1,500 texts and 500 voice minutes a month. No per-user fees, no add-on tiers, no usage bills.
If you regularly send more than that, we reach out and figure it out together. The price does not change behind your back.
The rate steps up to the next rung: 50 spots at $49 a month for life, then 100 at $59 locked for 12 months, then the $79 list price. Each wave locks its own rate. The ladder only goes up, and a filled wave never reopens.
"For life" means as long as your subscription stays active without a 30-day payment lapse, and as long as Service Anchor continues to operate the platform. If you cancel for more than 30 days and come back later, you rejoin at whatever rung the ladder is on then.
We cannot promise the company exists forever. We can promise that for as long as Service Anchor exists and you keep your subscription active, your founding rate is locked. The legal language lives in our Terms of Service under the Founding Member Program section.
Yes. Your customers pay you through Stripe, and the money lands in your own connected account. Card processing is 3.5% + $0.30 per transaction. That covers Stripe's processing and our 0.6%, and that 0.6% is part of how the subscription stays under $80. We would rather tell you where the margin is than hide it in add-ons.
Absolutely. "Beta" does not mean "broken." It means we are still actively adding features and refining the design based on user feedback. The core functions (scheduling, invoicing, customer management, texting, calling) are fully operational and secure.
Yes. Service Anchor has distinct user roles and permissions. Field technicians see exactly what they need to do the job (schedules, job notes, addresses), and you can restrict them from seeing sensitive business data like total revenue, pricing, or admin settings.
Mobile carriers require a business Tax Identifier (EIN, or SSN for sole proprietors) for A2P 10DLC business registration before your texts can be delivered. There is no path around this at the carrier level, but we built the data flow to keep your Tax ID out of our systems.
You enter it once during texting setup. We forward it directly to the carrier registry and do not write it to our databases. Only the last four digits stay on your account so you can recognize which Tax ID is on file. The registration fees are on us. The full description is in our Privacy Policy under "Information you provide directly" and "Data retention."
Not yet. A dedicated mobile app is currently in development. In the meantime, the platform is fully mobile-responsive and installable as a web app on iOS or Android home screens. Your technicians can log in via their phone or tablet browser to access schedules, update job statuses, and view customer details without downloading anything.
We want to build it. The roadmap during beta is driven by you. Submit feature requests directly through the dashboard, and we prioritize updates based on what real operators actually need.
The first 25 businesses to finish onboarding keep $29 a month for life, everything included: every feature, your business line, texting and calling. The next wave pays $49, the one after $59, and list is $79. The ladder only goes up.