This Cookie Policy explains how Develop Digital Media, LLC doing business as Service Anchor (“Service Anchor,” “we,” “us,” or “our”) uses cookies and similar technologies on getserviceanchor.com (the “Site”) and within the Service Anchor platform (the “Service”).
This Cookie Policy is a supplement to our Privacy Policy at getserviceanchor.com/privacy-policy. Capitalized terms not defined here have the meanings given in the Privacy Policy.
1. What are cookies
Cookies are small text files that a website stores on your device when you visit. They are used to remember your preferences, keep you signed in, measure how the site is used, and similar functions. Some cookies are set by us directly (“first-party cookies”); some are set by third-party services we use (“third-party cookies”). Some cookies are deleted when you close your browser (“session cookies”); others persist for a set period of time (“persistent cookies”).
Similar technologies include local storage, session storage, pixels (small invisible images used to track an action), and SDK identifiers. References to “cookies” in this Policy include these similar technologies where applicable.
2. Categories of cookies we use
We group the cookies on our Site and Service into three categories.
Strictly necessary cookies. Required for the Site or Service to function. These cannot be disabled without breaking core functionality. Examples: keeping you signed in, remembering your security preferences during a session.
Analytics cookies. Used to measure traffic and understand how visitors use the Site. We use Google Analytics 4 for this purpose. Analytics cookies help us improve the Site by showing us which pages are visited, how visitors arrive, and how they navigate.
Preference cookies. Remember choices you make on the Site, such as whether you have dismissed our cookie banner.
We do not currently use cookies for cross-site behavioral advertising. We do not currently sell or share personal information through cookies as those terms are defined under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA).
3. Specific cookies in use
The following cookies may be set when you visit the Site or use the Service. The exact cookies depend on which features you use and which third-party providers are active at the time of your visit.
| Cookie name | Type | Set by | Purpose | Duration |
|---|---|---|---|---|
_ga, _ga_* |
Analytics | Google Analytics 4 | Distinguishes unique visitors and measures usage | Up to 2 years |
_gid |
Analytics | Google Analytics 4 (when active) | Distinguishes users for the duration of a session | 24 hours |
__session, __client_uat, __clerk_* |
Strictly necessary | Clerk | Authentication, user session management | Session or up to 7 days |
elementor_* |
Strictly necessary | Elementor (page builder) | Page rendering and editor session state | Session |
wp_* |
Strictly necessary | WordPress | Core site functions | Session or up to 1 year |
| Cookie-banner preference | Preference | Service Anchor | Remembers whether you dismissed the cookie banner | Up to 1 year |
The exact cookie inventory may change as we update the Site, deploy new features, or change subprocessors. The categories and purposes described above remain the authoritative description of how cookies are used on the Site, and we will update the table above when material changes occur.
4. How to manage or disable cookies
Through our cookie banner (when available). When you first visit the Site, a cookie banner will appear allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the “Cookie Settings” link in the Site footer.
Through your browser. Most browsers allow you to view, manage, and delete cookies through their settings. You can also configure your browser to reject cookies or to prompt you before accepting one. Disabling strictly necessary cookies will likely break parts of the Site or Service. Detailed browser instructions:
- Chrome:
support.google.com/chrome/answer/95647 - Safari:
support.apple.com/guide/safari/manage-cookies-sfri11471 - Firefox:
support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop - Edge:
support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
Google Analytics opt-out. You can opt out of Google Analytics tracking site-wide by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Do Not Track signals. Some browsers transmit a “Do Not Track” signal to websites you visit. We do not currently respond to “Do Not Track” signals because there is no industry-standard interpretation of what they mean.
Global Privacy Control (GPC). We honor Global Privacy Control signals where applicable. If your browser sends a GPC signal, we treat it as an opt-out of any “sale” or “share” of personal information for the duration of the signal, even though we do not currently engage in either.
5. International users
The Service is operated from the United States. If you access the Site from outside the United States, your information (including any data collected through cookies) is transferred to and processed in the United States.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with cookie consent laws (such as the EU ePrivacy Directive), please note that we do not actively target users in those jurisdictions. If you visit our Site from one of those jurisdictions, the cookie banner described in Section 4 collects your consent before any non-essential cookies are set.
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. When we make material changes, we will:
- Update the “Last updated” date at the top of this Policy.
- Post a notice on the Site or update the cookie banner.
For significant changes (such as adding a new category of cookies for behavioral advertising or sale of personal information), we will obtain fresh consent before the change takes effect.
7. Contact
For questions about this Cookie Policy or to exercise privacy rights related to cookies:
Develop Digital Media, LLC d/b/a Service Anchor
80 Rainey St., Unit 3506
Austin, TX 78701
Privacy questions: privacy@getserviceanchor.com
General support: support@getserviceanchor.com
